VW Commercial Vehicles ServicePlus from AMAG

Stay flexible and mobile, even while your vehicle is being restored to peak condition at our workshop.

Specific replacement vehicles

Depending on availability, a range of vans from the VW Caddy to the VW Transporter or the VW Crafter, 9-seater, 3-sided tipper or box body with tail lift.

Pick-up and delivery service

On request, we'll collect your vehicle from and/or bring it to your location or an agreed meeting point. If you want, the replacement vehicle will be provided under a separate agreement.

Public transport tickets

Some of our garages near a railway station or stop offer free public transport tickets for your onward journey. Ask your service adviser about this.

Key safe

A modern key safe system makes it easy to drop off and/or pick up the vehicle – even outside of opening hours.

Conditions as per separate agreement with our customer service.

Don’t have time to drop off or pick up your vehicle? We'll collect your vehicle from the requested location (within a radius of 25 km) and bring it back on request after its time in the workshop.

Key benefits

• Maximum convenience: no time wasted delivering or picking up your vehicle

• Flexible pick-up and return within a 25 km radius

• Ideal for tight deadlines

• Three flexible variants: pick-up service, delivery service, or both

All three variants can be combined with an optional replacement vehicle.

If you’re under time pressure, we'll step on it. We'll perform routine tasks straight away, for example oil and tyre changes, brakes, shock absorbers and exhaust, as well as unexpected minor repairs that take no more than 60 minutes. No booking required, with proven quality at a fixed price.

Save time by booking and checking in for your workshop appointment online. Check-in easily and conveniently from your home or office.

Key benefits

• Time savings: go straight to the workshop with no waiting time

• Flexibility: you can hand over your vehicle at any time – even outside business hours

• Efficiency: we already know your requirements ahead of time

Services

• Online appointment booking

• Online check-in

• Key box

Time is money. Don't have the time to get your vehicle serviced during the week? We'll work with you to find a tailored solution: after consultation, we'll organise flexible service acceptance adapted to your day-to-day work.

Key benefits

• No downtime costs and full availability of your staff

• Less vehicle downtime during business hours

• No need to reload the goods into a replacement vehicle

• Replacement vehicle for outward and return journeys guaranteed with our fleet of replacement vehicles

Fleet managers have a lot of responsibility and are becoming increasingly important. Our safety check includes an on-site inspection of your fleet, minimising the risk of future defects and preventing unexpected costs.

Key benefits

• Early detection of defects prevents unscheduled downtime

• Increased safety for drivers and vehicles

• Save costs through preventive maintenance

• Professional company image thanks to a well-maintained fleet

• On-site service at no extra cost for fleet management

Possible checkpoints (can be personalised)

• General inspection of the engine compartment, incl. fluid check

• Tyre tread depth and damage check

• Bodywork condition check (damage, dents, chips or rust)

• Windscreen and wiper blade check

• Check of load securing points, such as locks, lashing rings, bearings or hinges

• Check of the hydraulic components on the tail lift or tipper

• Check for defects in mirror glass, indicators or rear reflectors

• All commercial vehicle and trailer brands can be checked

The safety check is charged at cost. An inspection overview is created for each vehicle.

By uprating the gross weight of the VW Transporter to 3.5 t, you not only increase the payload, you also improve driving comfort and safety thanks to the reinforced springs.

Key benefits

• Increase in net payload compared to original payload

• Increase in the gross weight of the vehicle to 3.5 t

• Improved stability due to longer suspension travel

• The vehicle no longer sags at the rear axle when loaded

Services

• New gross vehicle weight of 3,500 kg and rear axle load of 1,900/1,950 kg depending on the rims

• Reinforced coil springs, incl. DTC certificate for Swiss motor vehicle inspection (MFK)

• Installation of coil springs at our workshop and disposal of original springs

• Vehicle MFK check (costs of the new vehicle registration certificate to be paid by the vehicle owner)

Note: If the existing rims/tyres do not meet the requirements for the increased load capacity, they must be replaced for the MFK inspection. Opting for air suspension instead of coil springs is also possible.

Our ServicePlus garages also offer you:

• Vehicle rentals: Short-term and seasonal long-term rentals

• Washing system for commercial vehicles up to 3.5 t in conjunction with a service

• Seasonal maintenance planning for your fleet to reduce downtime and costs and prevent repairs

• Load-securing optimisations: Accessories, courses, uprating, fittings such as locks or nets

• Genuine Volkswagen accessories and retrofit solutions with high functionality and a perfect fit

• Third-party brand service for commercial vehicles up to 3.5 t ( to be agreed with your ServicePlus Partner on a case-by-case basis)

Regular tipper maintenance helps avoid costly vehicle damage and downtime. We recommend annual maintenance and inspection for 3-sided tippers. We procure spare parts directly from the respective tipper supplier and install them at our workshop.

Key benefits

• Avoids expensive damage

• Increases vehicle reliability

• Longer tipper unit service life

• Original spare parts directly from the supplier

• Professional installation

• Less unscheduled downtime

Checkpoints

• Check for hydraulic oil losses

• Hydraulic oil change every two years as recommended by the manufacturer

• Hydraulic oil filter and hydraulic oil hose check

• Check and readjustment of screws and clamped joints

• Check and lubrication of the locks, lashing points and hinges

• Corrosion protection check

• Towing device plug connection check

• Check and, if necessary, replacement of mudguards/mud flaps

• Check of hydraulic pump electrical connections

• Lubrication of the bearings according to the manufacturer’s specifications

The tipper service is charged at cost. Any consumables or additional costs will be invoiced separately.

Regular maintenance of your trailer prevents potential safety issues and costly damage. We recommend annual maintenance and inspection of the trailer and associated components.

Key benefits

• Early detection of safety issues, reduces risk of accidents, improves road safety

• Avoids expensive consequential damage through regular maintenance and timely repairs

• Maximum reliability thanks to the annual inspection of all safety-critical components

• Longer service life for brakes, tyres and mechanical components

• Safe driving thanks to tested lighting and electrics

• Optimum braking performance thanks to the setting and checking of the overrun brake

• Your trailer retains its value thanks to professional care and timely replacement of wear parts

Checkpoints

• Overrun brake check and, if necessary, adjustment

• Support wheel and handbrake check

• Check and lubrication of the locks, lashing points and hinges

• Tyre condition check and tread depth measurement

• Shock absorber, slewing ring and supports check

• Position light function check

• Lighting and electrical plug connections check

• Check and, if necessary, replacement of mudguards/mud flaps

• Rubber seals and silicone joints check

The trailer service is charged at cost. Any consumables or additional costs will be invoiced separately.

Regular maintenance of the tail lift helps avoid costly vehicle damage and downtime. We service tail lifts from all brands, including Dhollandia, Trösch, Mammut and Dautel. We procure spare parts directly from the respective supplier and install them at our workshop.

Key benefits

• Avoids expensive damage through the early detection of electrical and wear problems

• Reduces unscheduled downtimes

• Extends the service life of your tail lift thanks to systematic care, lubrication and function checks

• Quick availability of spare parts thanks to procurement directly from the manufacturer

• Optimum hydraulic system performance thanks to regular oil changes and filter checks

Checkpoints

• Check for hydraulic oil losses

• Hydraulic oil change every two years as recommended by the manufacturer

• Hydraulic oil filters and hydraulic oil hose check

• Check and readjustment of screws and clamped joints

• Corrosion protection check

• Hydraulic pump electrical connection check

• Lubrication of the bearings according to the manufacturer’s specifications

• Check of the lifting cylinders, hazard lights and bellows

• Towing device plug connection check

• Check and, if necessary, replacement of mudguards/mud flaps

The tail lift service is charged at cost. Any consumables or additional costs will be invoiced separately.

With our body check for 3-sided tippers, box bodies, loading bridges or tail lifts, we check your vehicle's body based on the checkpoints below, e.g. during a workshop visit. After consultation with you, we carry out the necessary repairs and services immediately.

Key benefits

• Avoids expensive damage through the early detection of wear and tear or defects

• Reduces unscheduled downtimes

• Increases vehicle reliability thanks to professional inspection of all relevant components

• Transparency thanks to clearly defined checkpoints

• Predictable costs thanks to preventive maintenance

Checkpoints

• Function check of all locks, bearings and hinges

• Check of all screws and clamped joints

• Check of lashing points on the body

• Check of rubber seals and gas dampers

• Function check of all electrical attachments and plug connections

• Check of the hydraulic components on the tipper or tail lift

• Check of filters, hoses and hydraulic oil

• Check of the towing device, incl. socket

• Check of rear reflectors, warning stickers, signs and mud flaps