Hail damage
We recommend having any hail damage repaired (unless total loss occurs). Your comprehensive or partial comprehensive insurance covers damage caused by natural events. In the case of leased vehicles that have not been repaired, the costs must be borne by the lessee upon return.
Collision damage with a vehicle or object
Collision damage includes, for example, hitting another vehicle or scraping a pillar in a parking garage. While it's an unpleasant experience, you don't have to worry, because collision damage is covered by your comprehensive insurance.
In the event of a collision with another vehicle, we need a completed claim form.
Damage to a parked vehicle
In the case of parking damage, the person who caused the damage would generally have to pay for it. If the person is unknown, your parking damage insurance will cover it. Parking damage insurance is supplementary to partial comprehensive or comprehensive insurance.
Glass damage
In the event of stone chips or glass damage, we check whether the glass needs to be replaced completely or whether we can repair it. We guarantee professional repair according to the manufacturer’s specifications. The technical requirements for windscreens are very demanding due to assistance systems such as integrated rain, distance and infrared sensors, head-up displays and sleep warning systems. We specialise in complex assistance systems and have the specified workshop equipment required to calibrate them.
We will be happy to help you make a claim and settle it with your insurer.