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What happened?

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With pictures of the damage, you can speed up the process and we can better assess the damage. The pictures are also helpful when dealing with your insurance company.

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So that your vehicle looks like new in the long term

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What happens next?
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We will make the initial clarifications based on your information and contact you immediately to discuss the next steps with you.

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The trained specialists in our AMAG garages always carry out all service and repair work in accordance with the prescribed standards and only use original spare parts.

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As soon as the damage to your vehicle has been repaired, we will hand your vehicle over to you. Then it's just a case of getting in and driving off.

What happens now?
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Bring your car to the drive-in on the day of your appointment. We will then assess the damage and plan all further repair steps for you.

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After the damage has been analysed, an appointment will be made for the repair. The trained staff at our AMAG garages carry out all servicing and repair work according to the required standards and only use original replacement parts.

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As soon as the damage to your vehicle has been repaired, we will hand it over to you. Then all you have to do is hop in and hit the road.

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Types of damage

Hail damage

We recommend having any hail damage repaired (unless total loss occurs). Your comprehensive or partial comprehensive insurance covers damage caused by natural events. In the case of leased vehicles that have not been repaired, the costs must be borne by the lessee upon return. 

 

Collision damage with a vehicle or object

Collision damage includes, for example, hitting another vehicle or scraping a pillar in a parking garage. While it's an unpleasant experience, you don't have to worry, because collision damage is covered by your comprehensive insurance.

In the event of a collision with another vehicle, we need a completed claim form.

 

Damage to a parked vehicle

In the case of parking damage, the person who caused the damage would generally have to pay for it. If the person is unknown, your parking damage insurance will cover it. Parking damage insurance is supplementary to partial comprehensive or comprehensive insurance.

 

Glass damage

In the event of stone chips or glass damage, we check whether the glass needs to be replaced completely or whether we can repair it. We guarantee professional repair according to the manufacturer’s specifications. The technical requirements for windscreens are very demanding due to assistance systems such as integrated rain, distance and infrared sensors, head-up displays and sleep warning systems. We specialise in complex assistance systems and have the specified workshop equipment required to calibrate them.

 

We will be happy to help you make a claim and settle it with your insurer.

How to correctly record the damage using images.

How to correctly record the damage using images.

How to correctly record the damage using images.

How to correctly record the damage using images.

Hail damage
Collision damage with vehicle or object
Damage to the parked vehicle
Glass damage

Photos are essential for damage documentation. They show the condition of the vehicle and allow for accurate assessment and analysis by insurance companies and workshops. Clear and detailed photos speed up the damage regulation process and serve as evidence, documenting the condition before and after the damage.

Overall view of the vehicle: First, take photos of the entire vehicle from different angles. This helps document the general condition of the car.

Close-ups of the damage: Photograph the damage from different perspectives. Make sure the photos are sharp and well-lit to make all details visible.

Vehicle registration: Photograph your vehicle registration. This helps with the clear identification of the car.

 

Photos are essential for damage documentation. They show the condition of the vehicle and allow for accurate assessment and analysis by insurance companies and workshops. Clear and detailed photos speed up the damage regulation process and serve as evidence, documenting the condition before and after the damage.

Overall view of the vehicle: First, take photos of the entire vehicle from different angles. This helps document the general condition of the car.

Close-ups of the damage: Photograph the damage from different perspectives. Make sure the photos are sharp and well-lit to make all details visible.

Vehicle registration: Photograph your vehicle registration. This helps with the clear identification of the car.

Photos are essential for damage documentation. They show the condition of the vehicle and allow for accurate assessment and analysis by insurance companies and workshops. Clear and detailed photos speed up the damage regulation process and serve as evidence, documenting the condition before and after the damage.

Overall view of the vehicle: First, take photos of the entire vehicle from different angles. This helps document the general condition of the car.

Close-ups of the damage: Photograph the damage from different perspectives. Make sure the photos are sharp and well-lit to make all details visible.

Vehicle registration: Photograph your vehicle registration. This helps with the clear identification of the car.

Photos are essential for damage documentation. They show the condition of the vehicle and allow for accurate assessment and analysis by insurance companies and workshops. Clear and detailed photos speed up the damage regulation process and serve as evidence, documenting the condition before and after the damage.

Overall view of the vehicle: First, take photos of the entire vehicle from different angles. This helps document the general condition of the car.

Close-ups of the damage: Photograph the damage from different perspectives. Make sure the photos are sharp and well-lit to make all details visible.

Vehicle registration: Photograph your vehicle registration. This helps with the clear identification of the car.

Hail damage
Collision damage with vehicle or object
Damage to the parked vehicle
Glass damage
Hail damage
Collision damage with vehicle or object
Damage to the parked vehicle
Glass damage

Vehicle data

Please enter the data completely.

*Required fields

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Example: ZH 12345 Please enter the number plate correctly, as in this example: «ZH 12345».
You will find your chassis number at position 23 in your vehicle registration document. Please fill in the field.
The mileage information is required for insurance and valuation purposes and helps to ensure quick processing. Please fill in the field.
First registration
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Please fill in the field.
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Please enter a valid date. Your vehicle data is stored in your AMAG customer portal and can be used for further appointments and services.
Garage options for reporting damage

Book an appointment as soon as possible directly at a drive-in
If you would like to have the damage checked faster, select a drive-in to book an appointment for the damage assessment as soon as possible.

Only report damage to your garage
Report the damage to your garage and we will contact you as soon as possible to arrange an appointment.

Hail damage
Collision damage with vehicle or object
Damage to the parked vehicle
Glass damage

Select the desired time for your appointment

Hail damage
Collision damage with vehicle or object
Damage to the parked vehicle
Glass damage
Hail damage
Collision damage with vehicle or object
Damage to the parked vehicle
Glass damage

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