What to Do in a Car Accident
Even if you hopefully never experience it yourself: a car accident happens quickly. Therefore, here are the most important rules in an accident:
1. Keep calm.
2. Secure the scene of the accident – turn on the hazard warning lights, put on the high-visibility vest, set up the puncture triangle.
3. Get a complete overview.
4. Give help – if necessary, call the emergency centre on 144, Rega on 1414 or the fire brigade on 118. Across Europe, you can reach the emergency services on 112. Then give first aid.
5. Inform the police if necessary – in the event of personal injury or major damage to property, it is important to inform the police. In Switzerland under 117, throughout Europe under 112.
6. Document the accident and its course – use the European Accident Protocol, take photos of the situation, vehicle and driver’s licenses with your smartphone and make a note of witnesses.
7. Organise breakdown assistance for the vehicle – Totalmobil! Assistance is available 24 hours a day, 365 days a year. Helpline: +41,848,024,365.
8. Claim report to AMAG – report the damage to your vehicle to us. We take care of the complete claim handling with your insurance and repair according to the manufacturer’s specifications.